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Modern Home Club is owned and operated by JS Modern Commerce Holdings LLC. Our team is ready to answer questions about saunas, cold plunges, simulators, and more.
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Frequently Asked Questions
How long does shipping take?
Handling typically takes 1 to 3 business days, with transit times of 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your shipment in real time. If your tracking information has not updated, please allow 48 hours before reaching out to our team.
What is your return policy?
We offer 30-Day Returns on eligible products. If something is not the right fit for your space, please review our Return Policy page for full details on how to start a return.
Can I exchange a product for a different model?
Exchanges depend on product availability and condition. Contact us within 30 days of delivery, and our team will walk you through the options available for your specific item.
What should I know before choosing an infrared sauna or cold plunge for my home?
Consider the available space, your preferred capacity, and any electrical requirements for installation. Our product pages include detailed specifications covering dimensions, voltage needs, and material construction to help you plan ahead.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team replies within one business day so your project stays on track.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
30-Day Returns
If a product does not fit your space, our 30-Day Returns policy gives you time to decide with confidence.
