Contact

How Can We Help Today?

Owned and operated by Modern Home Club, our team is ready to answer questions about saunas, home theaters, simulators, and more.

We typically respond within 24 hours on business days
Reach Us

Choose Your Preferred Channel

Email
support@ModernHomeClub.com
Within 24 hours
Phone
(346) 488-6468
Mon-Fri, 9 AM - 5 PM CST
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling typically takes 1 to 3 business days, with transit times of 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How do I track my order?

Once your order ships, you will receive an email with a tracking number and a link to follow your shipment in real time. If your tracking information has not updated, please allow 48 hours before reaching out to our team.

What is your return policy?

We offer 30-Day Returns on eligible products. If something is not the right fit for your space, please review our Return Policy page for full details on how to start a return.

Can I exchange a product for a different model?

Exchanges depend on product availability and condition. Contact us within 30 days of delivery, and our team will walk you through the options available for your specific item.

What should I know before choosing an infrared sauna or cold plunge for my home?

Consider the available space, your preferred capacity, and any electrical requirements for installation. Our product pages include detailed specifications covering dimensions, voltage needs, and material construction to help you plan ahead.

Do your home theater systems require professional setup?

Each system ships with detailed instructions and all necessary hardware so you can set it up yourself. Our product descriptions outline exactly what is included and any tools you may need on hand.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Infrared Saunas
Home Theater Systems
Racing Simulators
Cold Plunges
Orders and Shipping
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM CST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Timely Responses

Our support team replies within one business day so your project stays on track.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Continental Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.

30-Day Returns

If a product does not fit your space, our 30-Day Returns policy gives you time to decide with confidence.